User Password Reset
Resetting a user password is a common administrative task. To reset a CRIBWISE user password, please do the following (Administrator permissions required):
Click on Administration on the left side of the screen
![\"\"](\"https://cribwise.com/wp-content/uploads/2023/09/Admin-273x300.png\")
Click on User management
![\"\"](\"https://cribwise.com/wp-content/uploads/2023/09/UserMgmt-216x300.png\")
Search for the user in question or select the user record from the list visible from the default view
![\"\"](\"https://cribwise.com/wp-content/uploads/2023/09/UserSelect-300x129.png\")
Click the Change password icon above the user fields
![\"\"](\"https://cribwise.com/wp-content/uploads/2023/09/Changepassword-300x255.png\")
Enter the new password in both fields (ensure that the typed value is identical in each field) and then click save
![\"\"](\"https://cribwise.com/wp-content/uploads/2023/09/Passwordchange-300x200.png\")
The change of password will allow a user to now login with the new credentials. Allow an additional 15 to 20 minutes to allow the updated password to propagate to the desired device running the CRIBWISE software.